After creating a new questionnaire, you will be directed to the Record section of your particular client’s details in the dashboard. To access this page normally, simply click View All Clients, select your client from the list, then click Record on the left-hand menu.

If your client has responded to the active questionnaire in the past week, you will see their response data on the Record page. Otherwise, you may Read more

Following the addition of a new client, you will be presented with the Questions section of your particular client’s page in the dashboard. To access this page normally, simply click View All Clients, select your client from the list, then click Questions on the left-hand menu.

On the Questions page, you will see the questions currently in the active questionnaire, as well as sample images of how they will appear on your client’s device. Here, you have room to customize up to ten questions, with a variety of question types (mood, slider, text, etc). Once you are finished Read more

The instructional email includes two important pieces of information. The first is your client’s access code, which links their iPhone or Android device to your Mentegram dashboard. The second is a link they will use to download the app, if they haven’t already done so. If this email is lost, their access code can be found in the Manage section of your client’s page in your dashboard, and the apps can be found in Read more

When you first create your account, you will be directed to the Add New Client page to begin setting up your client list. To access this page normally, simply click View All Clients then Add New Client.

To add a client, you will only need to enter your their first name (or nickname) and email address. Then, they will receive an email with further instructions. Many providers add Read more

Your clients are unique, that’s why.

Mentegram allows you to build your own tracking questionnaires. We built this feature to empower you to reach the specific treatment goals set by you and your clients. There is a simple mantra that we’ve followed in building Mentegram: Ask daily. Respond electronically (link). However, there is now a second mantra: the best tool is specific to each client.

Despite what you may have learned in school, we want you to write personalized questions for your clients. Here are several reasons why:

1) Standardized measures have a specific purpose; do not overuse them.

Standardized tools such as the Beck Depression Inventory, the Daily Anxiety Assessment, and many others are fantastic tools. Teams of researchers have spent years fine-tuning every question to the point where we know that a score of 19 may mean that Peter is okay, while a score of 20 is worrisome.

These scales have a very important role: to compare your client to the population, discerning between what is ‘normal’ and what needs attention. They quantify, compare and evaluate. In other words, they assess. You can do that with Mentegram, in fact we will shortly have important news about Mentegram and assessment. However the power of daily tracking is not about assessment. It’s about understanding.

2) Personalized questionnaires are the best way to understand your client.

No standardized tool has been, or could be, written that spans all the nuanced, personal struggles encountered by your clients. Mary’s anxiety around sexuality is different than Peter’s, is different than Pat’s. To suggest that a single tool should be used for all of them would be like giving a surgeon a butter knife.

With Mentegram, you can write your own questions, so you create the tools that are specific to each client’s treatment. Sometimes whether your client is ‘doing well’ is not as important as understanding their automatic thoughts around certain trauma. Perhaps you need to specifically redirect their thinking about their aunt. For that sort of precision, a standardized test falls short.

3) Do not worry, you will write fine questionnaires. 

Psychometrics are important when we attempt to quantify data, and compare your client against the population. When you are using Mentegram to encourage mindfulness journaling, you are working to gain deeper insight into your client’s goings-on. You do not need to worry about measurement invariance, reliability and discriminant validity (if you love talking about such concepts, reach out to me, I love geeking out about measurement. – IH). All that matters is that you build a set of questions that makes sense to your particular client, who will be answering them. Whatever you might come up with, it will be fine. We have done a lot of research, and we are certain that you that you will write fine questionnaires.

4) Personally relevant questionnaires improve client engagement.

Ask yourself, what seems more willing to meet you halfway: a standardized survey or a questionnaire tailored to your goals? When you take the moment to set up a personalized questionnaire for your client, engagement improves. Standardized tools get you 80% there, but they don’t relate back to the subject matter on the intimate level that your approach does. It’s that attention and involvement that keeps clients thinking, processing and showing up to sessions on time, ready to do the hard work.

It’s as easy as talking with your clients, and writing brief, meaningful questionnaires. You will be surprised how well they work. And if you encounter a problem, you have the power to change the questions. It’s that Simple.

 

 

We’ve created a new tutorial video that to walk you through everything you’ll need to get up and running with Mentegram. So take a look, then give it a shot.

video-tutorial

Do you find these sort of tutorials helpful? Let us know by contacting us at hello@mentegram.com.

 

Has your phone recently buzzed or “beeped?” Chances are that when it did, it was near you, you heard it, you noticed, and you responded almost immediately. This is the reason why, to truly understand daily lives of your clients, you should collect information through their smartphones. These omnipresent devices are by far the best tools for learning about people’s health, mental health, and behavior.

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Hint: ask a few questions daily, and let your client respond electronically.

Finding the right way to ask questions and get the information you want may seem like an inscrutable art. Much research in psychology and related disciplines aims to understand what particular features of questionnaires and surveys entice the highest response rates and yield the most precise information from respondents. The findings suggest the following three aspects make great questionnaires:

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