Have you begun to notice a disconnect with one or more of your clients since their initial therapy session? It’s not uncommon to see a decline in client retention following their first behavioral assessment. In fact, according to PsychoTherapy.net, nearly 20-57% (depending on the study) of first time patients do not return to therapy at all. This staggering statistic is greatly influenced by a number of factors including, relationship alliance between the clinician and the client, client persistence and motivation, and most importantly the models and techniques constructed by the clinician for their clients.

Research shows that by using feedback techniques or questionnaires to measure client success and fulfillment in therapy, clinicians may be able to decrease the dropout rate by nearly 50-65%. Clinicians look at these assessments as an intervention in the stages of early gains and believe they are an essential tool for client engagement and a mutual therapeutic alliance.

Questionnaires for Client Retention:

Questionnaires and feedback techniques commonly used are the PHQ-9 (Patient Health Questionnaire), and the GAD-7 (Generalized Anxiety Disorder). Clinicians may also benefit from the therapy and feedback questionnaire designed specifically for Mentegram users.

Frequent use of these questionnaires often demonstrates progress and may impact greater client retention. Many clinicians implement these instruments into every session – with that being said, that’s a lot to manage. So, how can we streamline their workload to employ more efficient, and effective methods? Simply, with Mentegram.

Make a Difference with Mentegram:

Mentegram’s user friendly dashboard and online application allows both clinicians and clients real-time access to therapy notes, assignments, questionnaires and more. Mentegram removes the hassle of pen and paper while implementing a more effective form of treatment readily at your fingertips. Mentegram refers to this as Progress Monitoring. Leveraging Mentegram to employ online questionnaires and surveys, clinicians are able to more accurately measure care progress before, during, and after a session. Mentegram’s online app offers clinicians tools from a public library, or allows them to build their own – unlike traditional methods. Construct effective treatment plans to maintain client retention with Mentegram’s online questionnaires. Try Mentegram’s 30-day trial absolutely FREE!

Mentegram Session Feedback Form

If you’ve experienced a decline in client retention, it may be due to a lack of alliance during therapy sessions. These methods have proven successful in scaling a client’s mood and perception of therapy, and their alliance with their therapist. Alliance problems tend to emerge when client goals do not fit the clinician’s own sensibilities about what they need. Leveraging feedback questionnaires through Mentegram, clinicians can assess a client’s mood and goals in real-time. Try Mentegram and change lives today!

Click the link to learn more about how it works – https://mentegram.com/improve-your-client-retention/

Bertolino, B. (2014). Better: Four Strategies to Improve Therapeutic Outcomes

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